HG’s long history in materials handling inevitably lead to us being involved in a number of dockside handling systems. Our systems company provided the complete coal handling automation for Avonmouth Docks and we are involved in a number of automation systems and support issues for ports across the UK and in the Middle East.

Support

Working in this industry allows us to tailor our support package precisely around your requirements as an operational port. We target our service levels exactly to your specifications ensuing that we can respond in time to get you operational when you need to be, especially with regard to constraints of tide and ensuing delay penalties.

Materials Handling

Our skills extend from materials handling (both conveyor and stacker/ reclaimer/ unloader) through to gate controls, materials tracking, crane control, ship signalling systems and we are currently working on a replacement for an obsolete Pacscom radio communications device on a signalling system in a UK port. Additionally our flour milling and animal feeds experience makes us a logical partner for your silo handling systems.

Emergency Repairs

Our service centre in Fareham is ideally located to provide emergency repairs to the control systems on ships berthed in Southampton, something which we also have first hand experience with.

Shipping on Time

Our services help to ensure that the whole logistics lyfecycle is supported whre it is most needed - at the port and on the ship. With HG Service & Support, you can be confident that your customers are as well supported as you are.